There is nothing nice I have to say about Best Buy. If this offends you, stop reading now. Of all the companies I have dealt with over the years, there is not one that is as bad as best buy. Let me start you off with just 5 simple reasons why you should never shop at Best Buy. EVER.
Well if you have not had enough, I can tell you from experience that a vast majority of their customer service reps are clueless and relatively ignorant.
Here are just a few things I have learned from their own employees.
Their TVs are intentionally tuned in a manner to steer you in the direction of whatever makes them the most amount of money. It is true that the salespeople are not working on commission, but they are trained to sell the items that fetch Best Buy the greatest profit. Over time this has become their house brands Dynex and Insignia.
That pushy salesman trying to extoll the virtues of extended warranties, extra software and those lovely subscriptions was trained and sometimes forced to do so because these things bring in tons of revenue. Hardly anyone uses it and most customers are unaware as to what it even covers.
I got plenty more, If you have a story to share, please do.