Best Buy Sucks

On December 22, 2011, in Raj Murthy, by Raj Murthy
best-buy-sucksThere is nothing nice I have to say about Best Buy. If this offends you, stop reading now. Of all the companies I have dealt with over the years, there is not one that is as bad as best buy. Let me start you off with just 5 simple reasons why you should never shop at Best Buy. EVER.


  • 3 days before Christmas inform everyone that they are unable to ship items ordered on time for Christmas.

  • Read this poor guys story. He goes in to return a TV, and comes out with no TV and no refund.

  • Best buy also runs a fake internal website that was exposed. This is to make sure you never get those advertised deals or ever get them to pricematch anything. http://www.engadget.com/2007/03/03/best-buys-secret-intranet-site-exposed/

  • Best buy's own employes admit to cheating customers by having them sign up for useless contracts to get more money out of you. Signing up for MSN, extended warranties without even knowing it.

  • Best Buy classifies its customers into Angels and Demons, and yes you read that right, Demons. If you are Demon, you are not truly welcome in the store.


  • Well if you have not had enough, I can tell you from experience that a vast majority of their customer service reps are clueless and relatively ignorant. Here are just a few things I have learned from their own employees.

    Their TVs are intentionally tuned in a manner to steer you in the direction of whatever makes them the most amount of money. It is true that the salespeople are not working on commission, but they are trained to sell the items that fetch Best Buy the greatest profit. Over time this has become their house brands Dynex and Insignia.
    That pushy salesman trying to extoll the virtues of extended warranties, extra software and those lovely subscriptions was trained and sometimes forced to do so because these things bring in tons of revenue. Hardly anyone uses it and most customers are unaware as to what it even covers.

    I got plenty more, If you have a story to share, please do.
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    #theraj at midnight

    #theraj at midnight


    If you followed the original #theraj story, here comes the update. #theraj is a story of helping hands and the human nature. It brought together people of different ethnicities, nationalities, ages for one common cause - to help 5 students get an A. Republicans and Democrats finally agreed on something, #theraj must trend. It was as Barney would say - Epic and Legen wait-for-it dary. Twitter became the entertainment for the night and people were hooked from all four corners of this great country (USA USA USA cheering in the background). At one point around 10.30pm #theraj was being mentioned over 36 times a minute. #theraj appeared on Tagdef and made some random appearances on the web.

    #theraj entertained so many people, confused so many others, surprised some others and well annoyed a few. Just as April fools day broke on the eastern seaboard #theraj trended in several places across the US and even in parts of Europe and Canada. The tag did not make it to the twitter top 10 list but in 6 hours or so it managed to take the nation by storm. It was a true David vs the Goliath story unfolding over 6 hours except so much more engaging.

    Moral of the story, don't try to challenge RIT students because they will give you a run for your money. Especially if they are Mark Yesilevskiy (@markwhyy), Samuel Sherman (@smsherman), Ryan Kelly (@ryanwkelly), Trent Widrick (@trentjwidrick), and Jacob Maynard (@maynardj20) . Great job guys, now you need to write a tell all as to how its done.
    Trendsmap for #theraj after 3 hours

    Trendsmap for #theraj 3hours in

    5 of my students follow me on Twitter and they decided to start a hashtag for me on twitter called #theraj. Samuel Sherman (@smsherman), Ryan Kelly (@ryanwkelly), Trent Widrick (@trentjwidrick), Mark Yesilevskiy (@markwhyy) and Jacob Maynard (@maynardj20) set up a challenge to get this hashtag trending in the United States before April fools day. In return they asked for an A in the class for their commitment, demonstration of their social media expertise and their ability to prove that a small group of 5 people could actually get a major trend going. I reluctantly agreed assuming that this was highly unlikely given that even the hashtag #rit had never trended before. The students would still have to complete the course and excel in all the remaining assignments to get the A so there were no obvious ways to get out of work. At the very least this was worth 10% of the grade in lieu of a paper.

    So far the hashtag is trending in 10 states at this time and we have about 4 more hours to go. As the story develops you can follow the story by looking up the hashtag on twitter #theraj on Twitter or watching the trendsmap here at #theraj at trendsmap
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    Making Great Presentations

    On March 14, 2011, in Presentations, Raj Murthy, by Raj Murthy


    A few days ago, I came across this video of 10 year old DocProfSky (Schuyler St. Leger) presenting at the Phoenix IGNITE #9. It was a brilliant presentation by a 10 year old who simply blew everyone away and received a standing ovation at the end of his 6 minute presentation. Many adult presenters can learn a lot from this charismatic young man and I hope it serves as a great example of how things should be.

    Here is my cliff notes version of successful presentations.

    1) NOT READING FROM NOTES, If you cannot rehearse your 5 minute contribution you should not be presenting.
    2) Being or at least pretending to be actually interested in the product.
    3) Presenting with an example that is of personal relevance that you can relate to immediately.
    4) Eye contact with several during the presentation.
    5) A strong finish reinforcing the title or theme presented.

    If a 10 year old can do this, I think we should all be able to. The only sad part about this video is that it only has 72K views while sneezing cats and monkeys get millions.

    Why are manhole covers round?

    On February 8, 2011, in Curiosity, Interview, Raj Murthy, Why is that so?, by Raj Murthy
    A seemingly simple question. Right? This question gained a little attention back when Microsoft apparently used it as an interview question to judge the candidate's ability to answer questions with more than one correct answer. Here are several takes on this question, please note that there are possibly many other correct answers as well.
    1) Manhole covers are round because manholes are generally round - pragmatic, and simple.
    2) A round cover would never fall inside the hole whereas a square or rectangular cover could potentially fall down the hole - also a practical and clean approach to this question.
    3) Circular covers do not need to be aligned when covering a circular manhole.
    4) It is easier to move a round cover by rolling it around on its side.

    Lets geek it up a little
    5) It is easy to drill round holes (drills are round) therefore it makes sense to cover round holes with a round cover.
    6) Round or cylindrical surfaces are the strongest and most material-efficient shape against the compression of the earth around them, and so it is natural that the cover of a round tube would assume a similar circular shape.

    The Engineering answer
    7) The purpose of the cover is to keep things above the cover from falling inside. A round manhole cover has two advantages. It can never fall inside the hole, potentially injuring someone or making it difficult to recover. A similar argument could be potentially made for an equilateral triangle shaped cover however, a circular or round surface is better at dissipating the stress move evenly at all points than any other shape. So, manhole covers are round because it is the most efficient and effective shape.

    Some other interesting answers
    8 ) It is more aesthetically pleasing
    9 ) It breaks up the straight lines of the road
    10)It is cheaper to make this way
    Answers that ensure you will never be called again
    11) It looks prettier that way
    12) Anything that beings with ...."I think it really depends.......existentially speaking"